The spokesperson said: “Royal Mail will only send email and SMS notifications to customers in cases where the sender has requested this when using our trackable products that offer this service. The text states: "Royal Mail: your package has a £2.99 shipping fee, to pa for remote areas we use Royal Mail. This would apply either to an international customs fee or to a surcharge for an underpaid item. We would not request payment by email or text.’ [email protected] “Royal Mail will only ever contact you via text or email if a customs fee is due, not for domestic parcel delivery. The text and email scam sees recipients told they need to need to make payments online in order to make sure their packages are delivered. This would apply either to an international customs fee or to a surcharge for an underpaid item. If you receive a text message from Royal Mail, it's worth checking the official app or website with your tracking number, or reaching out to them directly, to confirm its authenticity. there is never a surcharge because it is the Crown delivery service and offers the same postage no matter where within the UK. This card may arrive later than the email or SMS. The scam text reads: "Royal Mail: your package has a £2.99 shipping fee, to pay this now visit." This card may arrive later than the email or SMS. If you receive a text message from Royal Mail, it’s worth checking the official app or website with your tracking number, or reaching out to them directly, to confirm its authenticity. Royal Mail is urging customers to be vigilant following the emergence of a scam. This would apply either to an international customs fee or to a surcharge for an underpaid item. Actions will be taken if you do not pay this fee." If you get a text message purporting to be from Royal Mail, treat that thing with extreme caution. ... HSBC scam: Britons warned about dangerous ‘alert’ text message[FOCUS] ... either for the international customs fee or a surcharge for … "The only time we would ask customers to make a payment by email or by SMS is in instances where a customs fee is due. Royal Mail has warned people in Northern Ireland not to fall for parcel scams circulating by text and email. This would apply either to an international customs fee or to a surcharge for an underpaid item. I … There's been a rise in Royal Mail text message scams in the UK in recent weeks. We would not request payment by … In recent weeks, a rising number of people in the UK have reported receiving suspicious, fraudulent texts posing as the British postal service, which advise that a “settlement” or “shipping fee” will need to be paid in order to receive a package. The text states: "Royal Mail: your package has a £2.99 shipping fee. A Royal Mail spokesman says: ‘In cases where customers need to pay a surcharge for an underpaid item, we’d let them know by leaving a grey Fee To Pay card. Royal Mail adds: “In cases where customers need to pay a surcharge for an underpaid item, we would let them know by leaving a grey ‘fee to pay’ card. This card may arrive later than the email or SMS. This would apply either to an international customs fee or to a surcharge … The message includes a seemingly legitimate Royal Mail website, but it is all a ruse. If you get a text message purporting to be from Royal Mail, treat that thing with extreme caution. If you receive a text message from Royal Mail, it’s worth checking the official app or website with your tracking number, or reaching out to them directly, to confirm its authenticity.
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